Privacy Policy
Privacy Policy
Last Updated: March 1, 2026
Introduction:
Miami Everglades Connection values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS communications.
Information We Collect:
We may collect the following information:
Name
Phone number
Email address
Booking or reservation details
Communication preferences
Information is collected when you opt in to receive SMS or voice communications, contact us for support or services, or use our website to book a tour.
How We Use Your Information:
We use your information to provide and manage our services, respond to inquiries and customer support requests, send booking confirmations and updates, improve our services and customer experience, and comply with legal and regulatory requirements.
SMS Messaging & Consent:
By providing your phone number, you consent to receive SMS messages from Miami Everglades Connection related to your booking, updates, or customer service. Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply.
Opt-Out Instructions:
You may opt out of SMS communications at any time by replying:
STOP to cancel
UNSUBSCRIBE to opt out
END or QUIT to stop messages
After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-opt in.
For help, reply HELP or contact us at:
Email: tours@miamievergladesconnection.com
Phone: 888-428-6770
Data Sharing:
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and delivering our services. These providers are required to keep your information confidential.
SMS opt-in data and phone numbers will not be shared with third parties or affiliates for marketing purposes.
Data Security:
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Data Retention:
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights:
You have the right to request access to your personal data, request correction or deletion of your information, and withdraw consent for communications at any time.
Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us:
If you have questions about this Privacy Policy or our messaging practices, please contact us:
Miami Everglades Connection
Email: tours@miamievergladesconnection.com
Phone: 888-428-6770